G.J. Miller Articles

Detect and Respond: the new business reality - Click To Read Article
Speed and agility are the name of the game if you want to beat your competitors or stay out front. The key to instilling speed and agility into an organization lies with its leaders. How do they make decisions?

The New Leadership Frontier - Click To Read Article
The next decade is expected to present three major challenges for leaders. • Skills shortages • Employee Retention • Innovation Skills Shortages • In 2006, 9 out of 10 U.S. Manufacturers polled indicated they could not find enough skilled workers to fill the jobs needed to run their shops. • 64% of HR Professionals polled indicated recruiting is their leading challenge and they expect that to continue • Three-fifths of the new jobs in this century will need skills that only one-fifth of today’s workers have • Nearly 3 out of 10 employers worldwide said they would have hired more workers last year but were unable to find qualified applicants

Providing Positive Feedback Can Improve the Bottom Line - Click To Read Article
In this extremely competitive business environment, we are all looking for ways to improve the bottom line and achieve the success we are striving for. One way to do so is the ability to provide effective feedback that can make a difference.

Reference Checks; are they reliable? - Click To Read Article
There is a big time investment in the recruiting process. The ‘up front’ work does pay dividends - “Hire hard; manage easy” is, I believe, the expression. It works. Many clients ask us to check references when they find a good candidate and we always, but gently, remind them that these references are provided by the candidate and are not, therefore, likely to produce anything remotely negative. Organizations would be better to pay the money to a professional organization

Pay for Performance - in this Economy? - Click To Read Article
Yes, especially now! There are three potential mistakes organizations can make when there is a downturn in the economy.

Managing Risks in todays Environment - Click To Read Article
Part of managing risk is ensuring good communications with your people. If your organization needs to deal with a critical issue, staff will have some idea a problem exists just by watching management body language. Avoid making things worse by letting the rumour mill take over.

Leadership in small to mid size companies: its important to do it consciously! - Click To Read Article
Every one of us uses leadership skills every day, whether at home, in the community or at work. Somewhere, someone is watching you, emulating you, learning from you or working for you. Born leaders are actually rare, for everyone else, it is hard work but well worth it. If you are a leader in your own company or managing a team, you are missing a golden opportunity if you don’t lead consciously!

Leadership with Integrity; how to ensure it exists in your organization - Click To Read Article
Throughout my career in Human Resources, I have had managers ask how, if they found themselves in a difficult situation, could they be sure to say the correct thing? “When in doubt think about these two things: treat people the way you would like to be treated and if you don’t want to read it or see it in the news, don’t say it!” It’s simplistic, yes, but advice that the VP HR at Enron could have been doling out. In the absence of strategic leadership and clearly reinforced corporate culture or values, these are two basic considerations for managers running an organization today.

Is your Organization Healthy - Click To Read Article
A healthy organization is highly functional and programmed for growth; recognized by its’ ability to quickly translate important strategic and operational decisions into action.

Is the Human Resources function really just a necessary evil? - Click To Read Article
What is the single largest expense in most businesses? People; payroll costs represent anywhere between 60 to 85% of controllable expenses.

Is there a place for Multi-Rater Feedback in the Selection Process? - Click To Read Article
Also known as 360 degree feedback…most people would automatically say ‘no’ – but let’s think about that for a few minutes.

Human Resources Buzz Words; are they all “Greek” to you? - Click To Read Article
Employee Engagement, Organization Effectiveness, Organization Development, Leadership Surveys, Employee Satisfaction Surveys……………

Human Resources; How much is enough? A Controversial Perspective - Click To Read Article
If your HR staff is not providing key reports and developing programs and strategies that either reduce your costs or increase revenue in some way, then you don’t need them at all. I mean that. But assuming you have, or will hire, a Human Resources professional that does or will make recommendations that contribute to the bottom line, the answer is “it depends”.

EVERYONE HATES PERFORMANCE REVIEWS - Click To Read Article
Leaders and employees alike. Most managers hate doing them. Employees hate them too – even those that are over achieving. Is it time to get rid of them?

Everything Changes after a Recession - Click To Read Article
“If change is happening on the outside faster than on the inside, then the end is in sight” Jack Welch, CEO, G. E. In fact, the world is rapidly changing and organizations need to keep up. Innovation has become one of the top business objectives in organizations that want to grow, out perform their competitors and, indeed, survive by creating a high value proposition. More than 70% of senior executives said “innovation will be at least one of the top three drivers of growth for their companies in the next three to five years”.

Downsizing - Some best practices - Click To Read Article
No-one likes to have to let people go - but once the decision is made, there are certain steps that have been found to ease the transition for staff.

Dealing with the Economic Downturn with the "Rebound" in Mind - Click To Read Article
Or……selectively cutting costs to improve the organizations competitive market position. Whenever there is an issue that can affect business success, I am always angered by the way the media focuses the general population on the negative, creating, in some respects, a “self fulfilling prophecy”. As the reports began to magnify the economic downturn, people in all walks of life began to question and curb their own spending, which is what feeds the downturn for businesses. The reality is that a downturn can give smart companies a chance to beat out their competition and prepare the organization for the turnaround.


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