Recent Articles From EvanCarmichael.com http://www.evancarmichael.com/ http://www.evancarmichael.com/Small-Business-Consulting/2274/The-8020-Rule-and-Client-Drama.html http://www.evancarmichael.com/Small-Business-Consulting/2274/The-8020-Rule-and-Client-Drama.html The 80-20 Rule, AKA the Pareto Principle, states that “for many events, 80% of the effects come from 20% of the causes.” This can be observed in any volunteer organization, for example, a church, where 20% of the people do 80% of the work. In our eight-plus years of doing web development at Pelago, we have concluded that the inverse of this rule applies to client drama. That is, 80% of your negative experiences will be caused by 20% of your clients (and maybe even a smaller number like 5%). As a small business owner, how do you navigate this effect? You get tough. http://www.evancarmichael.com/Small-Business-Consulting/2274/How-to-Choose-the-Best-Webbased-Project-Management-Service-for-Your-Business.html http://www.evancarmichael.com/Small-Business-Consulting/2274/How-to-Choose-the-Best-Webbased-Project-Management-Service-for-Your-Business.html Choosing a web-based service for your business is a significant commitment. And with so many options available, it can be a daunting task to narrow your search down to just one. Here are some things to consider when evaluating which web-based project management service is best for your business.