Recent Articles From EvanCarmichael.com http://www.evancarmichael.com/ http://www.evancarmichael.com/Business-Coach/2630/You-dont-know-what-youve-got-till-its-gone.html http://www.evancarmichael.com/Business-Coach/2630/You-dont-know-what-youve-got-till-its-gone.html In times like these it becomes even more important than ever to hold on to our existing clients. Everybody knows the costs of customer acquisition. Here are some helpful hints http://www.evancarmichael.com/Business-Coach/2630/How-do-YOU-Solve-the-Problem.html http://www.evancarmichael.com/Business-Coach/2630/How-do-YOU-Solve-the-Problem.html How to solve the problem We all approach problem people and situations in our own peculiar way - why? Perhaps it is to do with our mindset or the way we view the world. Our natural urge is to judge and evaluate a person's actions and behaviour based on our values and experience. http://www.evancarmichael.com/Business-Coach/2630/Differentiation--Dare-to-be-Different.html http://www.evancarmichael.com/Business-Coach/2630/Differentiation--Dare-to-be-Different.html It’s good to be different! Standing out from the crowd is essential to a successful marketing strategy; growth, profit and even survival depend on our ability to be different to our competitors. It's a challenge that is particularly difficult for service based companies. So how do you stand out from the crowd? http://www.evancarmichael.com/Business-Coach/2630/Exit-Strategies.html http://www.evancarmichael.com/Business-Coach/2630/Exit-Strategies.html Planning on selling up soon? How many times have you heard business people say "my business is my pension"? Unfortunately, too frequently, and unfortunately too many find that their pension isn't worth what they believe it to be. http://www.evancarmichael.com/Business-Coach/2630/What-should-you-look-for-in-a-Coach.html http://www.evancarmichael.com/Business-Coach/2630/What-should-you-look-for-in-a-Coach.html Is your coach the real deal? Coaching is a relatively young profession and is almost completely unregulated. Almost anyone can call themselves a coach by simply reading a book, attending a course or just deciding that their life skills sufficiently qualify them to coach others. So how do you guarantee that yours is the real thing? http://www.evancarmichael.com/Business-Coach/2630/Do-You-Put-Your-Customers-First.html http://www.evancarmichael.com/Business-Coach/2630/Do-You-Put-Your-Customers-First.html Customer centricity - being customer centric - seems to be one of the buzz words again in business circles. Being truly customer centric means looking at your business from your customers' perspective. But what does it mean & is it worth it? http://www.evancarmichael.com/Business-Coach/2630/Bad-Behaviour--what-we-do-wrong.html http://www.evancarmichael.com/Business-Coach/2630/Bad-Behaviour--what-we-do-wrong.html The top 20 flaws that hold most people back in the workplace are rarely ones of skill, intelligence, or personality. They are challenges in interpersonal behaviour, often leadership behaviour. They are the everyday annoyances that make your workplace noxious!... http://www.evancarmichael.com/Business-Coach/2630/Tips-for-Leadership.html http://www.evancarmichael.com/Business-Coach/2630/Tips-for-Leadership.html Today ethical leadership is more important than ever. The world is more transparent and connected than it has ever been. The actions and philosophies of organisations are scrutinised by the media and the general public as never before. This coincides with massively increased awareness and interest of corporate responsibility and related concepts, such as Fair Trade, sustainability, social and community responsibility. The modern leader needs to understand and aspire to leading people and achieving greatness in all these areas.