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<title>12 tips for generating leads in a downturn</title>
<description>The secret to surviving and thriving in a downturn is continuing to pick up new business - so that reduced orders, failed clients and slow payers do less damage to the business. </description>
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<title>Telstra unveils Twitter policy - here's why your business needs one too</title>
<description>Telecommunications giant Telstra has developed a six-page memo for its employees detailing how they should behave on Twitter and other social networking sites. Telstra has ordered that staff must participate in "social media training programs" before they make any claims or comments about the company on these sites.
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