Recent Articles From EvanCarmichael.com http://www.evancarmichael.com/ http://www.evancarmichael.com/Technology/3959/Who-Will-Stimulate-Broadband-Growth-and-How.html http://www.evancarmichael.com/Technology/3959/Who-Will-Stimulate-Broadband-Growth-and-How.html Internet service providers fighting with the Federal Communications Commission. The feds grappling with the states. This is what you get when you wave a $7.2 billion dollar bill around—did you expect anything less? And the stakes involved are no less than the future of America’s information technology infrastructure. http://www.evancarmichael.com/Technology/3959/When-it-Comes-to-Your-Health-Accurate-Personal-Health-Care-Records-Are-Key.html http://www.evancarmichael.com/Technology/3959/When-it-Comes-to-Your-Health-Accurate-Personal-Health-Care-Records-Are-Key.html Not too long ago, it seemed that personal health care records were something akin to closely-guarded state secrets—getting your hands on even your own information seemed to take an act of Congress and a dispensation of form from the high Pontiff himself. Then along came the internet, and with it, the democratization of information. Now, riding herd on your health care information isn’t so much an issue of access, but one of data liquidity, or ensuring not only that your data is accurate, but expressed in a form that can be digested by you and your health care providers alike. http://www.evancarmichael.com/Technology/3959/Web-Analytics-Making-Sure-Your-Online-Offerings-Are-Working-for-You.html http://www.evancarmichael.com/Technology/3959/Web-Analytics-Making-Sure-Your-Online-Offerings-Are-Working-for-You.html With online analytics, you can track virtually everything—where your traffic is coming from, who your customers are, where your customers are, what sort of systems your customers use, how your customers behave while on your site—the possibilities are endless. And these are just the analytics you can collect for free. For a fee, companies like Gomez can give you even more data, including highly technical data both inside and outside your company’s firewall. http://www.evancarmichael.com/Technology/3959/When-the-Smoke-Clears-the-User-Experience-Will-Be-the-Key-to-Success-in-the-Banking-Industry.html http://www.evancarmichael.com/Technology/3959/When-the-Smoke-Clears-the-User-Experience-Will-Be-the-Key-to-Success-in-the-Banking-Industry.html Broadband, WiFi, and mobile computing have made online retail banking not merely a nice feature, but a hardcore requirement. Commercial banks that don’t offer their customers an engaging, holistic online banking experience, including the ability to pay bills, will soon find themselves behind in the digital age. As more and more banks compete for customers in the digital age, the user experience of their online offerings is going to be the key to success. http://www.evancarmichael.com/Technology/3959/Improving-User-Experience-Could-Hasten-Adoption-of-Online-Digital-Health-Records.html http://www.evancarmichael.com/Technology/3959/Improving-User-Experience-Could-Hasten-Adoption-of-Online-Digital-Health-Records.html Online digital health records offer an incredible opportunity for the health care industry. But before they can be adopted on a large scale, health care IT professionals need to solve some user experience issues. http://www.evancarmichael.com/Technology/3959/Quantifying-the-User-Experience.html http://www.evancarmichael.com/Technology/3959/Quantifying-the-User-Experience.html The user experience isn't esoteric at all; it's quantifiable, you just have to think about measuring in a new way. And by quantifying the user experience, ebusinesses can position themselves to be even more successful in terms of ROI. http://www.evancarmichael.com/Technology/3959/Leveraging-Usability-to-Profit-in-a-Down-Economy.html http://www.evancarmichael.com/Technology/3959/Leveraging-Usability-to-Profit-in-a-Down-Economy.html In a down economy, good usability isn't a nice to have, it's a must have. By understanding how your users interact with your applications up front, and designing with the end user in mind, you can save money by getting it right--first.