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QUALITY IMPROVEMENT - IT NEEDS TO BE EASIER THAN TYING A KNOT!

QUALITY IMPROVEMENT - IT NEEDS TO BE EASIER THAN TYING A KNOT!

Forget Six Sigma, let's get some results. Think about the 80/20 rule. If you are going to get 80% of your results from 20% of the problem than narrow even further to 95/5 if you can. So when you institute a quality program focus on small areas that get big results. Why waste your efforts and money on anything else for right now.

If you have a quality program instituted, you are probably operating at a minimum of three-sigma, if you do not you may be operating as low as two-sigma. I believe using simple control process success and institute the Six-Sigma principles you can easily get to five-sigma with a little effort.

What does that mean to you, especially in marketing? Who is going to measure product defects? Think about these numbers:

1. Most product and services receive value in only 5% of their delivery time.
2. 25% of a office personnel's time is spent looking for something.
3. Every time you reduce the time require to deliver a service by 25%, you double productivity and cut costs by 20%.

Now, one more thing, the more focus you become the more you can achieve. Laser focus will get your substantial results. One problem in focusing is people will get hung up n the measurements side of the problem. Unless there are substantial savings move on to something you can measure. Creating measurements that may not be effective or true will destroy the process and the achievements you can make. So start with something that is easy and definable.





QUALITY IMPROVEMENT IT NEEDS TO BE EASIER THAN TYING A KNOT - To learn more about this author, visit Joe Dager's Website.

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Linda Richardson
Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website


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Joe Dager
(Visit Joe's Website) Joe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: B usiness901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter

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